At tvuk24, customer satisfaction is our top priority. We want to ensure that you are completely satisfied with your purchase. If you encounter technical or sales issues, please don’t hesitate to reach to us. However, if, after discussing your concerns with our support team, you still feel that the service doesn’t meet your needs, we’re here to help correct the situation. While we’re always interested in feedback on how we can improve, if you’re seeking a refund, simply follow the steps below within 7 days of your purchase for a full refund. Please note, requests made beyond the 7 -day window will be treated on a case-by-case basis, but we’re always available to help solve any issues via our chat support on our website, through tickets in your account, or via email.
Please be aware that once a refund is processed, you will not be eligible to subscribe to our service in the future.
Requesting a Refund:
Include your invoice number for reference.
You can email us directly at support@tvuk24.com using the same email address you used for your purchase. Please include your refund request and your invoice number in the email.
We aim to process your refund promptly upon receiving your request, ensuring a seamless and hassle-free experience.
This revised version aims to maintain the original information while delivering it in a streamlined and slightly more formal tone
